My Profile

I Nyoman Wija

E-mail : nyoman_wija@yahoo.co.id

Date of Birth     : 15th June 1966

Nationality        : Indonesian, a Balinese

Religion            : Hindhu

Marital Status   : Married with 3 Daughters

Residence         : Kavling Nongsa No.259 Sambau – Nongsa, Batam Timur, KEPRI

Telp. 0778 – 761620

Office               : Grand Elite Hotel Pekanbaru

Komplek Riau Business Center, Jln. Riau – Tampan, Pekanbaru 28292

Telp. 0761 – 860988             Fax. 0761 – 860999

E-mail: gm@grandelitehotel.com

Housing            : Perumahan Pondok Mutiara, Blok D No.8 Jalan Repelita – Tampan,

Payung Sekaki, Pekanbaru 28292

Telp. 0761 – 880422

Mobile : 0815 3410 7888  or  0819 7625 888

 

OBJECTIVES :

To obtain a Senior Management level position in a large Company where my talents and skills could be utilized to increase Company profit while pursuing new opportunities for career challenges with a Company who place high priority on Customer Service Satisfaction, Initiative and Quality Performance in the realm of Product and Channel Management, based on my more then 20 Years Experience in the Hospitality Industry.

 

SUMMARY of QUALIFICATIONS :

 

Excellent Communicator

–         Leadership Capabilities

Organization Specialist

Team – Oriented and Result – Oriented

Good knowledge of Cost Controlling, Budgeting and Staffing

Good knowledge of Setting a Marketing Plan

Good knowledge of Handling Customer Complain

 

EDUCATIONS :

1985/1987 – Graduated from Hotel and Tourism Academy ( BPLP ) Nusa Dua, Bali –             Majoring in Room Division Department

 

1982/1985 – Graduated from Senior High School – Denpasar, Bali

1979/1982 – Graduated from Junior High School – Tuban – Kuta, Bali

1973/1979 – Graduated from Elementary School – Legian – Kuta, Bali

COURSES and PROFESSIONAL TRAINING :

Year 2000: 3 Days on Train the Trainer Course – By Choice Hotel Indonesia,
Lecturer: Rizki Hoviani.

Year 2002: 3 Days on Cornell Restaurant Administration Simulation Exercise – By The Blue Mountains Graduate School International Hotel Management, Australia, Lecturer: Professor Peter Mason and Ms. Anna Quek.

Year 2002: 3 Days on Conference Management – By NMCP (Netherlands Management Cooperation Program), Lecturer: Mr. Robert Schultink.

Year 2002: 3 Days on Leading for Results Training – By Choice Hotels Indonesia, Lecturer: Mr. Karl Linus Waelti.

Year 2003: 3 Days on Market Planning Workshop – By Hospitality Research Institute, Australia – Lecturer: Professor Peter Mason.

Year 2004: 3 Days on Public Relations and Advertising Workshop – By Hospitality Research Institute, Australia – Lecturer: Professor Peter Mason.

Year 2004: 3 Days on Food & Beverage Management Training – By Choice Hotels Indonesia in Solo, Lecturer: Karl Linus Waelti

Year 2004: 2 Days on Accounting for Non Accountant Course – By Career Development Institute jointly with Hospitality Research Institute, Australia – Lecturer: Karen Lee Clark.

Year 2004: 1 Week Program for General Manager Licensee – By Choice Hotels Indonesia, in Jakarta: Lecturer: Karl Linus Waelti.

Year 2005: 2 Days Course Program for Maximizing On-Line Media / Internets Lecturer: Bob Julius Onggo.

Year 2006: 3 Days on Financial Management Workshop – By Cornell University United State of America, Lecturer: Professor Robert M. Chase.

Year 2007: 2 Days on Leaders are Team Builders Training – By The Solution an Anugrah Group Company, Lecturer: Abdullah Rudolf  Smit

 

WORKING EXPERIENCES :

 

*** Grand Elite Hotel Pekanbaru – General Manager ( November 2007 – present )

a 4 Stars Rated Hotel of  186 Rooms, 8 Meeting Rooms with 4 Outlets of Food & Beverage, Swimming Pool, Laundry and Clark Hatch Fitness Center

Responsible for the Whole Hotel Operations, report to Owners in Medan and to the Head Office in Jakarta – Core Hospitality International

*** Quality Hotel Pekanbaru – General Manager ( Nov. 2005 – November 2007 )

Pre-Opening, a 4 Stars Rated Hotel of  186 Rooms, 8 Meeting Rooms with 4 Outlets of Food & Beverage, Swimming Pool and Clark Hatch Fitness Center

Responsible for the Whole Hotel Operations, report to Owners in Medan and to the Head Office in Jakarta – Choice Hotels International

*** Quality Hotel Jakarta – General Manager ( February 2001 – November 2005 )

a 3 Stars Rated Hotel of 94 Rooms, 4 Meeting Rooms, 1 Restaurant and Bar,

Fitness Center and Laundry

Responsible for the Whole Hotel Operations, report to Owners in Semarang and to the Head Office in Jakarta – Choice Hotels International

*** Quality Resort Waterfront City, Batam Island – last position as Operations

Manager ( August 1997 – February 2001 ) – Pre-Opening Team

a 4 Stars Rated Hotel of 182 Rooms, 2 Restaurant, 2 Bars, Sport & Recreation Activities, Club House, Swimming Pool and 5 Meeting Rooms

First joint Position as Front Office Manager then promoted as Rooms Manager and the last Promotion as Operation Manager since the General Manager also in-charge as Operations Director of PT. Waterfront City Development – 22 hectare

Responsible for Day to Day Hotel Operations, acts as General Manager

*** Turi Beach Resort – Front Office Manager ( October 1995 – August 1997 )

a 4 Stars Rated Hotel in Batam of 142 Rooms, 2 Restaurants, 2 Bars and Pub, Swimming Pool, Sport & Recreations Activities and 6 Meeting Rooms

Responsible for Planning, Monitoring, Delegating and Participating Front

Office Department Day to day Operations, Report to General Manager

*** Puri Garden Hotel – Assistant Front Office Manager ( Feb. 1995 – Oct. 1995 )

Pre-Opening Team, a 2 Stars Rated Hotel of 84 Rooms

Responsible for Planning, Monitoring, Delegating and Participating Front

Office Department Day to day Operations, Report to General Manager
( No Front Office Manager in-charge )

*** Batam View Beach Resort – Front Office Supervisor ( April 1992 – Feb. 1995 )

a 4 Stars Rated Hotel of 198 Rooms, 3 Restaurants, Bar and Music Room, Laundry, Swimming Pool plus Sea Sport and Recreational Activities

Responsible in Supervising the Front Desk Staff and Assisting the Front Office Manager in Day to Day Operations

*** Padma Hotel, Bali – F.O. Cashier Supervisor ( May 1991 – March 1992 )

Pre-Opening Team, a 4 Stars Rated Hotel of 360 Rooms, Laundry, Sport Activities, 3 Restaurants, 3 Bars, Snack Corner, Shops and Drugstore

Responsible in Supervising all Cashiers and Assisting the Income Auditor on the daily Hotel’s Revenues and correct all summary Reports.

*** Batam View Hotel – Receptionist ( January 1987 – January 1991 )

a 4 Stars Rated Hotel of 198 Rooms, 3 Restaurants, Bar and Music Room, Laundry, Swimming Pool plus Sea Sport and Recreational Activities

Worked as Receptionist and Front Office Cashier

*** Bali Bungalows and Bali Intan Cottages – Daily Workers and Job Training

PROFESSIONAL ACHIEVEMENT and RECOGNATIONS :

** Certificate of Excellence Year 1998 as the Hotel became FINALIST “HOTEL of

The YEAR” World-Wide for Choice Hotel International, listed by United State

** The Best Professional Award Year 2001 – From Yayasan Pentas Prestasi

Indonesia, presented in Hilton Hotel Jakarta – Acknowledged by Minister of Man

Power and Re-allocation Department – Alhilal Hamdi.

** Gold Netter Award Year 2002 from Choice Hotels Indonesia, presented in Solo

** The Best Planner of Business International Award Year 2004 – From Yayasan

Mega Citra Kreasi, presented in Hilton Hotel Jakarta – Acknowledged by Minister of Trade and Industry – Rini M.Sumarno Soewandi and Minister of Man Power and Re-allocation Department – Jacob Nuwa Wea

** The Best Content of Regional Sales & Marketing Award Year 2005 from Choice

Hotel Indonesia, presented in Kalianda Resort Lampung

** Special Recognitions Year 2006 from Harian Umum Riau Mandiri, Pekanbaru

** Special Recognitions Year 2006 from Harian Pagi Metro Riau, Pekanbaru

** Special Recognitions Year 2007 from Minister of Women Participation Professor

DR. Meutia Hatta Swasono, MA jointly with Riau’s Governor – Rusli Zainal

And Parliament’s MPR / DPD RI – B15 – Intsiawati Ayus, SH, MH.

Technical and Personal Profile

I can quickly become part of the company atmosphere

I have a profound knowledge of multiplicity

in “ Language of Managing Hotel  “

which allow me to face

an emergency Situations

and to guide me in

particular difficult circumstances.

I like to work with my neighbors very much:

To guide, to communicate, to steer others

Towards target of the organization

I am capable of being motivated on my own

I am able to act as “ vision “ of the group

I have a lot of faith in others

I am curious person who has initiative , creativeness

And enthusiasm : in spit of obstacles and difficulties.

I love challenges because I enjoy them

I am precise , dynamic and an innovator

Personal Management Principles

Trust only to GOD and others are in Details

Managing a Hotel such as this all about;

Best Quality, High Standard

Consistency, Proactive

and Innovative.

We must sell the products of What Customers Want

not What We Want

and We should make our Work’s Environment Fun

( Change your Profession into Hobbies )

 

 

2 Responses

  1. Dear Pak Wija,

    I admire your creativity, leadership and your wisdom. I’m looking for similar qualities for our coaches. I’m in ActionCOACH World#1 business coaching firm.Would you mind to recommend your friends or your subordinates that might suitable to be our coach.

    Highly appreciate your insight.

    • Dear Ms. Cathy Yang,

      Thank you for your comments and I appreciated. Unfortunately, I am not in this business where I only learn from the experiences and read books. Yes I can give a Motivation Training to the people where I have done it already to the whole staff of Travellers Hotel Jakarta, for Riau Mandiri Post in Pekanbaru and of-course to all of my own associates in Grand Elite Hotel Pekanbaru where will take 9 hours and the ending of the session will be Meditation. I will show to them the Movie of “THE SECRET” where the audiences will learn about “LAW of ATTRACTIONS”

      Yes, this session is very interesting………..

      Yours truly,

      Nyoman Wija

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